Pay your anaesthetist's invoice online, securely.
Pay your anaesthetic account online by card through our secure MediTrust payment page, by BPAY using the biller code on your invoice, or by BPoint through MediTrust. Have your invoice number ready. For questions about an account, phone 03 5323 0275 between 9am and 5pm Melbourne time on weekdays.
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Why MediTrust?
MediTrust is an established Australian platform built specifically for anaesthetic billing, used by specialist anaesthetists across the country. It's the system your anaesthetist uses to manage their billing, and payments are processed over a secure, encrypted connection on MediTrust's own servers.
Fast Tracking never sees, stores, or has access to your card details at any point. Your card information goes directly to MediTrust — we only see that an invoice has been paid.
Checking an invoice is genuine: genuine invoices from Fast Tracking reach you by email, SMS or post. Our online payment links, including the Pay My Invoice buttons on this page, only ever go to meditrust.com.au. Check the address bar before you enter card details. If a payment link goes anywhere else, don’t pay — call us on 03 5323 0275.
If you have any concern about the legitimacy of an invoice or this payment page, please call us on 03 5323 0275 before paying. We'd rather take a phone call than have a patient pay an invoice they're unsure about.
Other ways to pay
Card, online
Use the Pay My Invoice button above. It opens MediTrust's secure payment page in a new tab.
BPAY
Pay from your bank's internet or phone banking using the BPAY biller code and reference number at the bottom of your invoice, in the “How to pay” section.
BPoint
You can also pay by BPoint, through MediTrust, using the details on your invoice. If you're not sure which details to use, call us.
Phone
Call 03 5323 0275, 9am–5pm Melbourne time, Monday to Friday, and we can take a card payment over the phone.
Claiming your rebate after paying in full
If your invoice was a full payment (not a gap payment), you claim the rebates yourself using the itemised receipt MediTrust emails you.
- Claim from Medicare first. Use the Medicare app or your Medicare online account through myGov, and upload or enter the itemised receipt.
- Then claim from your health fund. Most funds take claims through their app or website. Include the same itemised receipt and, if your fund asks for it, the Medicare statement showing what Medicare paid. When you pay the full fee up front and claim yourself, your fund usually pays its standard benefit, not the higher gap-scheme rate.
- Not sure which type of invoice you have? Your invoice says whether it is a gap payment or a full payment. If it's unclear, call us before paying.
For how Medicare and your fund split the cost, see does Medicare pay for an anaesthetist?
Talk to us before you pay
If anything about your invoice is unclear, please get in touch before paying. We're happy to walk through the bill, explain rebates, or arrange alternative payment if needed.
Payment questions
Why am I paying Fast Tracking and not the hospital?
Anaesthetists in Australian private hospitals usually bill separately from the hospital and the surgeon. Fast Tracking is the billing agent for your anaesthetist — we issue the invoice, take payment on their behalf, and pass it through to the doctor. Your hospital and surgeon bills are separate accounts you’ll receive from those providers directly.
I never had an anaesthetic — is this a scam?
If you’ve received an invoice and have no recollection of a procedure involving an anaesthetist, please do not pay and call us on 03 5323 0275 immediately. We’ll verify the patient details, the date, and the anaesthetist on the record. Some patients don’t realise an anaesthetist was involved in routine procedures like endoscopy or cataract surgery — but we’d much rather confirm than have you pay something that isn’t yours.
Will I get a Medicare or health fund rebate?
It depends on the type of payment your invoice is for. There are two:
Gap payment — you only pay the gap (the difference between the anaesthetist’s fee and what Medicare and your health fund cover). Medicare and your health fund pay the anaesthetist directly, so there’s nothing further for you to claim back.
Full payment — you pay the full invoice amount upfront. MediTrust then emails you an itemised receipt with the item numbers you’ll need to claim your rebates from Medicare and (where relevant) your private health fund yourself.
Your invoice will say which type applies. If you’re unsure, call us on 03 5323 0275 before paying. See our Anaesthetist Fees Explained guide for how rebates, “known gap” arrangements, and out-of-pocket costs work, and does Medicare pay for an anaesthetist? for what Medicare covers. If you paid in full, see claiming your rebate.
The amount on my invoice doesn’t look right.
Please call us on 03 5323 0275 before paying. Have your invoice number and any quote or estimate you received before surgery to hand. We’ll review the item numbers, the time charged, and the rebate calculation with you. If an adjustment is needed we’ll reissue the invoice — paying first and reconciling afterwards is harder than getting it right upfront. If the bill is larger than you expected, our guide explains what to check when the bill is bigger than expected.
Can I pay by phone or set up a payment plan?
Yes to both. Call us on 03 5323 0275 during business hours (9am to 5pm Melbourne time, Monday to Friday) and we can take a card payment over the phone, or discuss a payment arrangement if you need to split the amount across instalments. We’d rather work with you than escalate — please get in touch early if budget is a concern.
What if I pay the wrong amount or pay twice?
Mistakes happen. Call us as soon as you notice and we’ll either refund the overpayment to the original card or credit it against an open invoice, whichever you prefer. Refunds through MediTrust usually take a few business days to appear on your statement.
Settle your invoice in under two minutes.
If you have your invoice number to hand, you're ready to go. Payments are processed via MediTrust's secure portal.
Written and reviewed by Dr Brad Hindson, MBBS FANZCA, specialist anaesthetist. Last reviewed .
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