Fast Tracking has provided anaesthetic billing services to specialist anaesthetists in private practice across Australia since 2018. Founded by an anaesthetist who bills through the service himself, run by a small team that knows every practice on the books.
This is the story of why we built it the way we did, and who you'll be dealing with when you join us.
In 2018, Dr Brad Hindson — a specialist anaesthetist (FANZCA) in private practice — formally launched the anaesthetic billing service he'd spent years refining for his own practice and couldn't find anywhere on the market.
The problem wasn't competence. There were plenty of capable medical billing companies in Australia. The problem was that none of them were structured around the actual workflow of an anaesthetist. They asked anaesthetists to collect their own operating lists each week, chase their own surgical rooms, brief new admin staff every time something changed, and follow up on rejected claims themselves. The work of billing was being quietly handed back to the doctor.
Fast Tracking was built to invert that. We deal with the surgical rooms ourselves. We talk to the patients. We chase the rejections. The anaesthetist's only job is to be in theatre.
Since then, we've processed more than 200,000 invoices on behalf of Australian anaesthetists in private practice. The structure hasn't changed. The principle hasn't changed. The only thing that's grown is the number of anaesthetists who decided they didn't want to be the courier of their own data anymore.
Your administration reflects you. The standards your patients see before they meet you are the standards they'll attribute to you.
Most anaesthetic billing services try to scale. We've made the deliberate choice not to grow past the point where personal service breaks down.
Maintaining direct relationships with every surgical room our anaesthetists work with takes time, attention, and follow-through. A larger billing service can't do it — that's why most of them push the list-collection back to the doctor. We can do it because we've chosen not to scale past the point where it stops working.
Larger services run on queues. Claims go in, claims come out, nobody knows your practice. Manual work gets pushed back to the doctor — list-collection, follow-up, briefing each new admin person — because the structure can't carry it.
Direct relationships with every surgical room our anaesthetists work with. A dedicated Account Manager who learns your patterns. Detail at the level that makes a billing service feel like part of the practice, not a vendor of it.
Carefully. Most new anaesthetists join us by referral from someone already on the books. We're always happy to talk to clinicians considering a switch — but we don't take on more than the team can carry.
When you call Fast Tracking, there's a good chance you'll be speaking to Erin. As Practice Manager, she sits at the centre of everything operational — overseeing the Account Manager team, training new staff on the specifics of anaesthetic MBS quality-assurance review, and stepping in personally when an anaesthetist needs an answer that doesn't fit a script.
Her job is the bit you don't see: making sure the operational machinery behind every claim — the patient communication, the surgical-rooms liaison, the rejection follow-up, the audit trail — runs the way it's supposed to. Quietly, accurately, and without the anaesthetist needing to think about any of it.
My job is to make sure the anaesthetists we look after never have to think about billing. If they're thinking about it, we're not doing ours.
Most billing services run on a queue. Fast Tracking runs differently. Every anaesthetist we look after has a dedicated Account Manager — a real person with the time and training to actually learn how they practise. Which surgeons they cover. Which rooms run late. Which patients are repeat.
Our Account Managers are anaesthetic-billing specialists, not generalists. They train specifically on the quality-assurance layer that generic services overlook — reviewing every claim before submission, catching missed modifiers and time-unit errors, and chasing rejections to resolution. That competence shows up in a number we track because it matters: over 99% of our claims are accepted on first submission.
Our team is based at 97 Forest Street, Bendigo — a regional Victorian city about 90 minutes north of Melbourne. The choice was deliberate: a stable, hireable team in a place where the kind of careful, considered work this service requires can be done without the churn of a metro back-office.
From Bendigo, we work remotely with specialist anaesthetists in private practice in every Australian capital city — collecting operating lists from their surgical rooms, managing patient pre-op communication, and following every claim through Medicare and the private health funds until it's resolved.
Whether you're billing from a single hospital or rotating across multiple sites, the service is the same — direct, considered, boutique by design.
Brad and his team have been doing my anaesthetic billing for the last ten years. They are very organised and efficient and get it done without any stress or hassle. They are up to date with technology and are always available. They go out of the way often by doing more than necessary to make patients comfortable.
I've been using Fast Tracking Anaesthetic Billing Services for years and have always found them to be excellent — fast, accurate, and very reliable. Staff are friendly, easy to reach, helpful with queries, and handle client issues with professionalism. Highly recommended.
Send us a message or book a quick call. We'll show you what your billing would look like with Fast Tracking — at no cost, no obligation, and no high-pressure sales process. You'll talk to a real person, not a sales agent.
