Talk to a real person —
not a sales agent.
Book a 15-minute call, phone (03) 5323 0275 between 9am and 5pm Melbourne time on weekdays, or send a message. We're at 97 Forest St, Bendigo VIC 3550, and work with anaesthetists Australia-wide. Your call is answered by the Account Managers who handle billing day to day, not a call centre.
We'll show you what your billing would look like with Fast Tracking. The rest is up to you.
Or call (03) 5323 0275
Four ways to get in touch — pick whichever suits.
| Where you are | Our hours, your time |
|---|---|
| Melbourne, Sydney, Canberra, Hobart | 9am–5pm |
| Brisbane | 8am–4pm during daylight saving; 9am–5pm otherwise (Queensland does not observe daylight saving) |
| Adelaide | 8:30am–4:30pm |
| Perth | 6am–2pm during eastern daylight saving; 7am–3pm otherwise |
Two paths from here — depending on why you're getting in touch.
Most enquiries fall into one of two categories. Pointing you in the right direction first.
Paying or querying an anaesthetic account? The quickest way is our patient payment page, where you can pay by card, BPay or BPoint.
From surgical rooms? See the note for rooms staff below, or call us on (03) 5323 0275.
For anaesthetists & practice managers
You're a specialist anaesthetist (or the practice manager for one) considering Fast Tracking for your billing. You want to know how we work, what it costs, and what switching looks like.
The fastest path: send us a message below or call us. We'll arrange a no-obligation conversation, walk you through the service end-to-end, and answer anything you want to know about pricing, switching from another biller, or how we work.
For patients with an invoice
You've had anaesthesia for a procedure and received an invoice from Fast Tracking on behalf of your anaesthetist. You want to pay it, query it, or understand what it covers.
The fastest path: visit our patient payment portal. It's secure and lets you pay online by card, or use BPay or BPoint. If your question is about how the fee is calculated, our anaesthesia fees page explains it in plain language.
For surgical rooms staff
Sending operating lists for an anaesthetist who bills through Fast Tracking? Call us on (03) 5323 0275 or email [email protected] and we'll put you in touch with that anaesthetist's Account Manager, who will confirm how and when lists come to us.
What happens after I contact you?
For anaesthetists and practice managers, the first conversation is informational, not transactional. You're not committing to anything by reaching out.
- We reply within one business day. Usually sooner, from the Account Managers who handle billing day to day.
- A 15-minute call. We talk through your lists, hospitals and current billing, and answer your questions about pricing.
- A short scoping call, if we sound like a fit. We learn about your surgical rooms and patient mix, and tell you plainly what switching or starting would involve. If we're not the right service for you, we'll say so.
- Onboarding: 5–10 business days. Registrations and setup are done on our side, plus health-fund processing time if you're new to private practice. How it works, step by step →
Switching from another biller? Pick a cut-over date. Your previous biller keeps following up the claims it has already lodged; we bill everything from your first list with us, so nothing is billed twice. No setup fees. How switching works →
As our Practice Manager, Erin Wilson, puts it: “We don't run a sales process. We run conversations. The anaesthetists who join us join because the service fits their practice — not because they were closed.”
"I have been using Fast Tracking for 5 years and have always found their work and care of the highest standard."Dr Deas Brouwer · Google review
Ready when you are.
Send us a message using the form below. You'll talk to a real person — usually within one business day — and we'll show you what your billing would look like with Fast Tracking. No obligation, no pressure, no high-pressure sales process.