Do you currently look after Perth anaesthetists?
Not yet — Perth is the next capital we're growing into. The systems, the account managers, and the 200,000+ invoices of experience are the same ones already trusted by anaesthetists across Sydney, Melbourne, Brisbane, and regional eastern Australia. The only thing new is which Perth surgical rooms we'd be building relationships with on your behalf. Being early gives you the deepest attention from a senior account manager — the boutique ratio means we have the bandwidth to learn your practice properly.
How does a Bendigo-based team service a Perth practice?
Anaesthetic billing is asynchronous by nature — operating lists arrive, claims go out, exceptions get worked through. None of it requires the team to be in the same building as you. Our service is fully cloud-based, our account managers reach you by phone, email, and the practice software, and we already work this way with anaesthetists across every state. The Sydney, Melbourne, and Brisbane anaesthetists who use us aren't co-located with our Bendigo office either — the model has been running this way for over a decade. The only thing distance changes is which surgical rooms we contact.
Doesn't the time difference make this difficult?
It actually works in your favour. Our team is on shift Mon–Fri 9–5 AEST — which is 7am–3pm AWST in Western Australian winter, and 6am–2pm AWST during eastern daylight time. By the time most Perth anaesthetists arrive at theatre, we're already taking calls and processing the previous day's lists. Email us before bed; the work is often done by the time you wake up. For anything genuinely time-critical, your account manager's direct line is always available.
Which Perth private hospitals will you cover for me?
Whichever ones you work in. Perth's private hospital landscape is more concentrated than the eastern capitals — St John of God dominates the metropolitan area with Subiaco, Murdoch, Mount Lawley, and Midland, alongside Hollywood Private (Nedlands), Mount Hospital, Bethesda, Joondalup Health Campus, Glengarry Private, and Attadale Private. When you join us, we contact each room you work with, introduce ourselves, and build the relationship before your first list. The list above is a starting point — not exhaustive. Day surgery centres, specialist surgical clinics, and regional WA sites are all in scope.
What does anaesthetic billing cost in Perth?
Anaesthetic billing in Perth costs 4.5% of collected revenue, plus GST, with Fast Tracking. There are no setup fees, no exit fees, no software charges, and no minimum monthly fee. The same rate as everywhere else we work — Perth isn't priced differently. The full breakdown, including what's covered in the rate and what isn't, is on our
pricing page.
Do you handle HBF and the WA-specific health funds?
Yes. HBF, Bupa, Medibank, HCF, NIB, AHM, GMHBA, and the smaller restricted-access funds are all handled through ECLIPSE the same way nationally. Our account managers train specifically on each fund's anaesthetic claims quirks — including how HBF processes time-based items, ASA modifier 25000/25005, and the gap-cover arrangements that vary fund-to-fund. Over 99% of our claims are accepted on first submission, including HBF.
Can you handle multi-site practice across Perth metro?
Yes — multi-site practice is exactly where the rooms-direct model earns its keep. Whether you're rotating across St John of God Subiaco, Hollywood Private, and Mount Hospital, or across Murdoch, Bethesda, and a south-of-river day surgery, we contact each room individually. You don't email us your lists; the rooms do. The more sites you work, the more value the rooms-direct service delivers.
How do I switch from my current Perth billing service?
Switching takes about a week, with no gap in collections. You give us a single point of contact at your current provider; we coordinate the transfer of your patient records, Informed Financial Consents, and any in-flight claims. Most anaesthetists are fully migrated within five business days. Free migration is included as standard. If you're currently doing your own billing rather than using a service, the transition is even simpler — we work with you to get the records imported and start handling lists from a chosen cut-off date.