i.
What scaling costs
Billing at volume tends to run on queues. Claims go in, claims come out, nobody knows your practice. Manual work can end up back with the doctor — list-collection, follow-up, briefing each new admin person.
About Fast Tracking · Since 2018
Anaesthetic billing built by an anaesthetist in 2018, still run that way.
Fast Tracking Anaesthetic Billing Services was founded in 2018 by Dr Brad Hindson, MBBS FANZCA, a specialist anaesthetist who still practises. From 97 Forest St, Bendigo, we bill for private anaesthetists across Australia. Each anaesthetist has a named Account Manager, and every claim is checked before it is lodged.
Updated
This is the story of why we built it the way we did, and who you'll be dealing with when you join us.
How it works · Pricing · Contact us
4.5% + GST of what we collect No setup fees No lock-in contracts Onshore team in Bendigo
2018 Year founded
200K+ Anaesthetic invoices processed
48 hrs Invoice raised after your codes arrive
5.0 Google rating
Built by an anaesthetist who saw the same problem repeated across every billing service.
In 2018, Dr Hindson — a specialist anaesthetist in private practice — formally launched the anaesthetic billing service he'd spent years refining for his own practice and couldn't find anywhere on the market.
The problem wasn't competence. There were plenty of capable medical billing companies in Australia. The problem was that few of them were structured around the actual workflow of an anaesthetist. Many asked anaesthetists to collect their own operating lists each week, chase their own surgical rooms, brief new admin staff every time something changed, and follow up on rejected claims themselves. The work of billing was being quietly handed back to the doctor.
Fast Tracking was built to invert that. We deal with the surgical rooms ourselves. We talk to the patients. We chase the rejections. The anaesthetist's only job is to be in theatre.
Since then, we've processed more than 200,000 invoices on behalf of Australian anaesthetists in private practice. The structure hasn't changed. The principle hasn't changed. What has grown is the number of anaesthetists who decided they didn't want to be the courier of their own data anymore.
Your administration reflects you. The standards your patients see before they meet you are the standards they'll attribute to you.
Dr Hindson · Founder, MBBS FANZCA
Boutique by design. Not by accident.
We've made the deliberate choice not to grow past the point where personal service breaks down.
In practice that means three things. New Account Managers are trained by our Practice Manager, Erin Wilson, on anaesthetic MBS quality-assurance review before they look after anyone’s billing. Every claim in a new anaesthetist’s first fortnight is checked by a senior biller. And every anaesthetist has a named back-up Account Manager who covers when their Account Manager is on leave.
ii.
What boutique buys you
Direct relationships with every surgical room our anaesthetists work with, and a named Account Manager who learns your patterns.
iii.
How we grow
Slowly, and on purpose, so the service never slips. Many anaesthetists come through a colleague already on the books (see our referral program), but you don't need a referral to start a conversation.
Meet Erin Wilson, who runs the practice day-to-day.
When you call Fast Tracking, there's a good chance you'll be speaking to Erin. As Practice Manager, she sits at the centre of everything operational — overseeing the Account Manager team, training new staff on the specifics of anaesthetic MBS quality-assurance review, and stepping in personally when an anaesthetist needs an answer that doesn't fit a script.
Her job is the bit you don't see: making sure the operational machinery behind every claim — the patient communication, the surgical-rooms liaison, the weekly rejection follow-up — runs the way it's supposed to. Quietly, accurately, and without the anaesthetist needing to think about any of it.
My job is to make sure the anaesthetists we look after never have to think about billing. If they're thinking about it, we're not doing ours.
Erin Wilson · Practice Manager
A team built around the Account Manager model.
The Account Managers you’ll work with
Many billing services run on a queue. Fast Tracking runs differently. Every anaesthetist we look after has a named Account Manager — a real person with the time and training to actually learn how they practise. Which surgeons they cover. Which rooms run late. Which patients are repeat.
Our Account Managers are anaesthetic-billing specialists, not generalists. They train specifically on the quality-assurance layer — reviewing every claim before it is lodged, catching missed modifiers and time-unit errors, and following up rejections weekly. Every claim in a new anaesthetist's first fortnight is checked by a senior biller.
- i.Anaesthetic MBS quality-assurance review Verifying assistant items, time-based charges, and modifier rules before submission.
- ii.ECLIPSE & Medicare reconciliation Medicare, Eclipse, health fund, DVA and WorkCover claims lodged and reconciled in MediTrust.
- iii.Private health fund quirks How each major fund actually processes anaesthetic claims, not how the manual says they do.
- iv.Informed Financial Consent Patient-facing IFC, gap quoting, and pre-op communication on your behalf.
- v.Rejection follow-up & CPD support Rejected claims followed up weekly, and the patient survey audit that meets ANZCA CPD requirements.
The principles the service is organised around.
i.Direct from the rooms
- Operating lists collected by us, weekly
- The anaesthetist is never the courier
- Every surgical room knows us by name
- We bill your private work only; public patients aren't billed by us
ii.Transparent pricing
- 4.5% of what we collect · plus GST
- No setup fees, no exit fees
- No software charges, no minimum monthly
- Pricing published in full
iii.No lock-in
- No contracts, ever
- No notice-period games
- Switch on a cut-over date · how switching works
- Earned every month, not enforced
iv.Real people, on the phone
- Named Account Manager per anaesthetist
- No call queues, no offshore desks
- No ticket numbers
- Mon–Fri 9am–5pm Melbourne time since 2018
Based in Bendigo, Victoria. Working with anaesthetists Australia-wide.
We are based at 97 Forest Street, Bendigo — a regional Victorian city about 90 minutes north of Melbourne. The choice was deliberate: Bendigo is a regional city where people build long careers locally, which suits work that depends on knowing each anaesthetist's practice and each set of surgical rooms. We also bill for anaesthetists across regional Victoria.
From Bendigo, we work remotely with specialist anaesthetists in private practice across Australia — collecting operating lists from their surgical rooms, managing patient pre-op communication, and following every claim through Medicare and the private health funds until it's resolved.
Whether you're billing from a single hospital or rotating across multiple sites, the service is the same — direct, considered, boutique by design.
What anaesthetists say about the way we work.
I've been using Fast Tracking Anaesthetic Billing Services for years and have always found them to be excellent — fast, accurate, and very reliable. Staff are friendly, easy to reach, helpful with queries, and handle client issues with professionalism. Highly recommended.
Dr Peter Ching · 8 years with Fast Tracking
I have been using Fast Tracking for 5 years and have always found their work and care of the highest standard.
Dr Deas Brouwer · Google review
Excellent low cost anaesthetic billing and private practice service. All I have to worry about is providing the anaesthetic service (Fast Tracking does the rest of the billing, scheduling and communication with hospitals & surgeons rooms). Highly professional staff. With one short phone call any anaesthetist can easily setup their own private practice with minimal hassle and no setup costs. The online software is simple to use.
Dr Michael Chappell · Google review
Ready when you are.
Send us a message or book a quick call. We'll show you what your billing would look like with Fast Tracking — at no cost, no obligation, and no high-pressure sales process. You'll talk to a real person, not a sales agent. See how it works or use our contact page.
4.5% + GST of what we collect · No setup fees · No exit fees · No lock-in · Boutique since 2018
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Or call 03 5323 0275 Mon–Fri, 9am–5pm Melbourne time